Privacy Policy

1. Introduction

We are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.

2. Information Collection

We collect personal information necessary to fulfill our services, including but not limited to:

  • Contact Information: Name, email address, phone number, and company name.

  • Project Details: Preferences, design specifications, and any content or assets provided by the client for website creation.

  • Billing Information: Payment details collected to process service fees securely.

We collect information only when voluntarily provided by the client or necessary for the agreed-upon services.

3. Use of Information

The information we collect is used exclusively to provide and improve our services, specifically:

  • Designing, configuring, and setting up client websites according to the specifications provided.

  • Communicating with clients regarding project updates, revisions, or support.

  • Processing payments and ensuring accurate billing.

We may also use anonymized data for internal purposes, such as analyzing service trends, without linking this data back to any individual.

4. Disclosure of Information

We do not sell, rent, or share client information with third parties for marketing purposes. Information may be shared with third parties only under the following circumstances:

  • Service Providers: Certain trusted third parties (e.g., payment processors, hosting providers) who assist us in providing our services, with strict guidelines on privacy and confidentiality.

  • Legal Obligations: If required by law or to protect the rights, property, or safety of our business, our clients, or others.

5. Hosting and Domain Providers

For website hosting, we provide clients with free hosting through a third-party provider. We may disclose relevant details to this hosting provider to facilitate setup but will never reveal client information beyond what is necessary for hosting configuration. Clients are responsible for managing their own domain provider accounts, and we do not access or retain any data related to client domain registrars.

6. Security of Information

We implement industry-standard security measures to protect personal information. However, please be aware that no electronic storage method or data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain client data only as long as necessary to complete the project, provide ongoing support within the initial scope of services, and comply with legal obligations. Upon project completion and after any post-project support period, client data related to the design or specifications will be archived securely or deleted upon request.

8. Client Rights

Clients have the right to:

  • Access and obtain a copy of their personal information held by us.

  • Request correction or deletion of personal data.

  • Object to certain uses of personal data or request limited processing.

To exercise these rights, please contact us at contact@digitizewebsites.com.

9. Third-Party Links

Our website and communications may contain links to third-party websites, such as payment processors or domain registrars. We are not responsible for the privacy practices or content of these external sites, and we encourage clients to review the privacy policies of any third-party services they use.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Clients will be notified of any substantial updates.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at contact@digitizewebsites.com.